How to Compare Appliance Repair Estimates

  If you are in the market for a major repair to one of your appliances, you could be looking at the expense of hundreds or even thousands of dollars, depending on the nature of the repair and the type of replacement parts that are needed. Naturally, you want to make sure you are getting the best deal. That’s where getting multiple appliance repair estimates will come in handy. However, to compare the estimates properly and choose the one that delivers the best value, you have to consider more than just the dollar amount.

Because a variety of different appliance problems may cause similar symptoms, it is entirely possible for two different technicians to come up with different plans for fixing your appliance, or for one technician to offer you two possible solutions to a problem. For example, you might be given the option of an inexpensive short-term solution or a more expensive long-term solution. You will need to fully understand each plan for repairing your appliance, including how long it will last and how much it will improve appliance performance, in order to compare them properly.

You also need to understand what is included in the estimate. Does the estimate include all parts and labor? Are the parts generic or factory-authorized? Will there be any additional fees such as a service call fee or a travel fee? For comparison purposes, it is easiest if you are comparing two all-inclusive estimates.

Labor rates often vary depending upon the level of experience and expertise that the company is able to offer. Typically, it is in your interests to choose the more experienced company for your appliance repair. Their hourly rate may be higher, but their work may be more reliable, giving you a better overall value.

Another point to keep in mind when comparing estimates is what the companies’ policies are for ensuring customer satisfaction. After all, you don’t want to get stuck paying out of your own pocket to correct any errors the company may make or repair any damage they may cause. Always check to ensure that the company plans to include proper measures to protect your property, clean up after the job is done, and stand behind the quality of their work with a guarantee.

Finally, be sure to check whether any coupons are available for the appliance repair you need, and understand whether or not these coupons are already included in the estimate.