How to Repair a Kenmore Washing Machine Agitator

Kenmore washing machines are known for their reliability and efficiency. However, like any appliance, they can experience problems over time. One common issue is a malfunctioning agitator. The agitator is the central post in the drum that moves the clothes around, ensuring they are thoroughly cleaned. If your Kenmore washing machine's agitator isn't working properly, it can lead to poor washing performance. This guide will walk you through the steps to diagnose and repair a faulty agitator in your Kenmore washing machine.

Tools and Materials You Will Need:

• Screwdriver set
• Socket wrench set
• Agitator repair kit (specific to your Kenmore model)
• Pliers
• Towels or a rag
• Work gloves

Step 1: Safety First



Before you begin any repair work on your washing machine, safety should be your top priority. Ensure the washing machine is unplugged from the electrical outlet to avoid any risk of electric shock. Additionally, turn off the water supply to the washing machine to prevent any leaks.

Step 2: Access the Agitator

• Remove the Fabric Softener Dispenser:
• If your Kenmore washing machine has a fabric softener dispenser on top of the agitator, gently pull it off. Some models may have a small cap covering the dispenser; remove this as well.
• Unscrew the Agitator Cap:
• Once the fabric softener dispenser is removed, you will see a cap or cover at the top of the agitator. Use a screwdriver to remove any screws securing the cap. If there are no screws, you can usually pull the cap off by hand.
• Remove the Inner Cap:
• Beneath the agitator cap, there may be an inner cap that covers the agitator bolt. Remove this inner cap by unscrewing it or pulling it off, depending on your model.

Step 3: Remove the Agitator

• Locate the Agitator Bolt:
• With the caps removed, you should see a bolt or screw securing the agitator to the shaft. Use a socket wrench to loosen and remove this bolt.
• Lift the Agitator:
• Once the bolt is removed, you can lift the agitator out of the washing machine drum. Depending on your model, the agitator may come out in one piece or in two separate pieces (upper and lower agitator).

Step 4: Inspect the Agitator Components

• Check for Damage:
• Examine the agitator for any signs of wear or damage. Common issues include worn-out agitator dogs (small plastic parts that engage the agitator), broken fins, or cracks in the agitator body.
• Inspect the Agitator Dogs:
• The agitator dogs are a common failure point. They are small, plastic components located in the agitator that help with the back-and-forth motion. If these dogs are worn out or broken, the agitator won't move correctly. Replace them if necessary.

Step 5: Replace the Agitator Dogs

• Disassemble the Agitator:
• If your agitator dogs are worn out, you'll need to disassemble the agitator to replace them. Separate the upper and lower parts of the agitator if your model has them.
• Remove the Old Agitator Dogs:
• The agitator dogs are usually held in place by a retainer or a small plastic clip. Remove the retainer and take out the old agitator dogs.
• Install the New Agitator Dogs:
• Place the new agitator dogs in the same position as the old ones. Ensure they are properly seated and secure the retainer back in place.

Step 6: Reassemble the Agitator

• Reattach the Upper and Lower Agitator:
• If you disassembled the agitator, reattach the upper and lower parts. Make sure they fit together snugly.
• Replace the Agitator Bolt:
• Place the agitator back onto the shaft in the washing machine drum. Secure it with the agitator bolt using a socket wrench. Make sure the bolt is tightened properly to prevent the agitator from coming loose during operation.
• Reinstall the Inner Cap and Agitator Cap:
• Put the inner cap back in place, followed by the agitator cap. If there are screws, tighten them to secure the caps.
• Reattach the Fabric Softener Dispenser:
• If your model has a fabric softener dispenser, snap it back onto the top of the agitator.

Step 7: Test the Washing Machine

• Reconnect the Power and Water:
• Plug the washing machine back into the electrical outlet and turn on the water supply.
• Run a Test Cycle:
• Run a short wash cycle without any clothes to ensure the agitator is working properly. Check for any unusual noises or movements. If everything appears to be functioning correctly, the repair is complete.

Additional Tips:

• Regular Maintenance: To prevent future issues with your washing machine agitator, perform regular maintenance. Clean the agitator and drum periodically to remove any build-up of detergent or fabric softener residues.
• Use the Correct Parts: Always use genuine replacement parts specific to your Kenmore model. Using incorrect or low-quality parts can lead to further damage and may void your warranty.
• Consult the Manual: Refer to your washing machine's user manual for specific instructions and diagrams related to your model. The manual can provide valuable information on disassembly and reassembly procedures.

When to Call a Professional:

While many agitator repairs can be done by homeowners with basic tools and mechanical skills, some issues may require professional assistance. If you encounter any of the following problems, it may be best to call a qualified technician:

• Electrical Issues: If you suspect electrical problems with your washing machine, such as a faulty motor or wiring, it's safer to have a professional handle the repair.
• Complex Disassembly: If you are uncomfortable with the disassembly process or if your washing machine model has a complex agitator design, a professional can ensure the repair is done correctly.
• Persistent Problems: If the agitator continues to malfunction after replacing the agitator dogs or other components, there may be underlying issues that require expert diagnosis and repair.

Final Thoughts

Repairing a Kenmore washing machine agitator can be a straightforward task if you follow the right steps and use the proper tools. By diagnosing the problem, disassembling the agitator, inspecting and replacing worn parts, and reassembling everything correctly, you can restore your washing machine to optimal performance. Regular maintenance and proper care will help extend the life of your washing machine and ensure it continues to provide efficient cleaning for years to come. If you encounter any difficulties or are unsure about the repair process, don't hesitate to seek professional help to avoid further damage and ensure your safety.